Maxi Cab Melbourne Logo

Maxi Cab Melbourne

Premium Taxi Services

Maxi Cab Melbourne Logo

Maxi Cab Melbourne

Premium Taxi Services

Frequently Asked Questions

Find answers to common questions about our transportation services. Can't find what you're looking for? Contact us directly.

🚗

General Services

What services does Maxi Cab Melbourne offer?

We offer maxi taxi services for groups (5-11 passengers), wheelchair accessible transportation, NDIS transport, airport transfers, medical appointments, and group travel services throughout Melbourne.

What areas do you service?

We service the greater Melbourne metropolitan area, including all suburbs and surrounding regions.

Are your services available 24/7?

Yes, all our transportation services are available 24/7 including maxi taxis, wheelchair transport, and NDIS transport to meet your needs at any time.

How do I book a ride?

You can book online through our website, call us at +61415555576, or email us at info@maxitaximelbourne.org. We're available 24/7 for bookings.

👥

Maxi Taxi Services

What is a maxi taxi and how many passengers can it carry?

A maxi taxi is a larger vehicle designed to carry 5-11 passengers comfortably. It's perfect for groups, families, airport transfers, and events where you need extra space and luggage capacity.

What services do you offer with maxi taxis?

We offer airport transfers, group events, family travel, corporate transport, tours, and long-distance travel. Our maxi taxis are equipped with air conditioning, GPS tracking, and professional drivers.

Do you provide airport transfers with maxi taxis?

Yes, we specialize in airport transfers to and from Melbourne Airport with flight monitoring, meet & greet service, and assistance with luggage handling.

Are your maxi taxis suitable for events and corporate functions?

Absolutely! Our maxi taxis are perfect for corporate events, weddings, parties, and group outings. We provide professional, reliable service with clean, well-maintained vehicles.

Wheelchair Transport

What makes your wheelchair taxi service special?

Our wheelchair taxi service features specially designed vehicles with ramps, secure wheelchair restraints, trained accessibility drivers, and comprehensive support for all mobility needs.

Are your drivers trained for wheelchair assistance?

Yes, all our drivers are specially trained in disability awareness, accessibility support, and proper wheelchair handling techniques to ensure safe and dignified transportation.

What types of wheelchairs can you accommodate?

We can accommodate most types of wheelchairs including manual wheelchairs, electric wheelchairs, and mobility scooters. Our vehicles have adjustable ramps and secure restraint systems.

Do you provide medical appointment transport?

Yes, we specialize in medical appointment transport including hospital visits, therapy sessions, and healthcare facility transfers with trained drivers and proper medical transport protocols.

🛡️

NDIS Transport

Are you an NDIS approved transport provider?

Yes, we are an NDIS approved transport provider and fully compliant with all NDIS standards and requirements. We work with NDIS participants and support coordinators to provide reliable transportation services.

What NDIS transport services do you offer?

We offer comprehensive NDIS transport services including medical appointments, therapy sessions, social activities, education and work transport, shopping and errands, and recreational activities.

How do I book NDIS transport with you?

You can book NDIS transport through our website, call us directly, or work with your support coordinator. We accommodate both regular bookings and one-off trips based on your NDIS plan.

How does billing work for NDIS transport?

We work with NDIS participants and support coordinators to ensure proper billing through your NDIS plan. We provide detailed invoices and can work with your plan manager.

📅

Booking & Payment

How far in advance should I book?

For airport transfers, we recommend booking at least 48 hours in advance. For other services, 24 hours notice is preferred, though we can accommodate last-minute bookings when available.

What information do I need to provide when booking?

You'll need to provide pickup and destination addresses, date and time, number of passengers, any special requirements (wheelchair accessibility, luggage), and your contact information.

Do you provide instant booking confirmation?

Yes, we provide quick booking confirmation. For online bookings, you'll receive immediate confirmation, and for phone bookings, we'll confirm within minutes.

What payment methods do you accept?

We accept cash, credit cards, and NDIS payments. Payment is typically made at the end of your journey, though we can arrange advance payment for corporate accounts.

🛡️

Safety & Quality

Are your drivers licensed and insured?

Yes, all our drivers are fully licensed, insured, and undergo regular training. We maintain high safety standards and all vehicles are regularly inspected.

What safety measures do you have in place?

We have comprehensive safety measures including GPS tracking, regular vehicle maintenance, driver background checks, and 24/7 customer support for your peace of mind.

Are your vehicles clean and well-maintained?

Yes, all our vehicles are regularly cleaned, sanitized, and maintained to the highest standards. We take pride in providing clean, comfortable, and safe transportation.

Do you have insurance coverage?

Yes, we have comprehensive insurance coverage for all our services, including medical transport and NDIS transport to ensure your safety and protection.

Our Premium Services

Choose from our comprehensive range of transportation services designed to meet all your travel needs

Airport Transfers

Book maxi cab for Melbourne Airport transfers. Enjoy fixed fares, professional drivers, and timely pickup every time, with plenty of room for family and luggage.

Book Online

Cruise Transfers

Travel comfortably to Station Pier or other cruise terminals in Melbourne. We offer group friendly maxi cabs with fixed pricing and reliable door to ship service.

Book Online

Baby Seat Taxi

Need a taxi with baby seats in Melbourne? We provide child safe transport with rear facing, forward facing, and booster seats included at no extra cost.

Book Online

Wedding Maxi Cab

Make your special day smooth with our wedding maxi cabs. Ideal for bridal parties and guests, ensuring everyone arrives together, on time, and without stress.

Book Online

Wheelchair Taxi

We offer safe, accessible wheelchair taxi services in Melbourne. Our trained drivers and fitted vans ensure comfortable travel for passengers with mobility needs.

Book Online

Parcel Delivery

Same day parcel delivery across Melbourne. Use our maxi cab service to send packages safely, quickly, and affordably to homes, offices, or any suburb. Quick, safe delivery.

Book Online

Still Have Questions?

Can't find the answer you're looking for? Contact us directly

Call Us

+61415555576

24/7 customer support

Email Us

maxiwccab@gmail.com

Get a quick response